VTA Customer Service Center

28 reviews

+1 (408) 321-2300

Website

Photos

Caked-on dirt on the Dash. VTA wins being dirtier than SamTrans, AC, and Caltrain. Magnification revealed no dust mites, so that's good.

Customer service line, separate from the Lost & Found line.

Spotlessly clean back seats on route 68 headed to Gilroy.

Bus 22 seat. Looks like at least a weeks worth of buildup. Hard to imagine how any middle class commuter would want to sit on this

55 W Santa Clara St Ste A

San Jose, CA 95113

+1 (408) 321-2300

http://www.vta.org

The VTA Customer Service Center in San Jose, CA, serves as a hub for assisting customers with inquiries and support related to public transportation services.

Staffed by knowledgeable representatives, the center aims to provide information and solutions to enhance the overall customer experience with VTA services.

Generated from their business information

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Reviews

2.528 reviews

Lyna T.

6/30/2022

My first time at VTA customer service center and everyone was so friendly and helpful! Paul was so helpful and patience. He answered all my questions and helped me figure out the best option for...

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Ivan S.

3/30/2020

Using VTA off and on for the last couple of years I was in a hurry to a really important appointment and I realised I lost my keys. Agh! I immediately traced my steps all the way to the last bus...

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Jason B.

11/16/2023

I just moved to Fremont from San Francisco, yay, now I can buy a car, but till I do I have to start figuring out the public transportation system. At first I was paying for train and bus. But...

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Pauline C.

11/8/2023

I am a regular rider on the bus #27 line, mostly the drivers ok, but recently this one driver gets offended when I ask him please lower the step because I have arthritis of the knee and it is...

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Nero B.

9/6/2022

Bus 25 southbound 10th street before Keyes street at about 8 pm was stopped at a bus stop. Then he turned his turn signal on to pull away from the curb and i was coming down 10th in the right...

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Valley Transportation Authority

"Bus 3412, Route 44, Northbound Sat. at 10:30am: This might be the newest smelling bus ever!! No dust, no dirt, no grime, no litter. Except for a circular liquid stain on one of the rear..."