Speech Communications Assistance By Telephone 501C3 is a non-profit organization based in Sacramento, California, dedicated to providing a free telephone relay service called Speech-to-Speech (STS) for individuals with speech disabilities in the USA. This service, available 24/7, connects people with speech challenges to communication assistants who help facilitate their phone conversations, making it easier for them to be understood by the public. STS is suitable for various communication needs, including business, medical, and personal interactions.
For individuals who use speech generating devices, such as Augmentative and Alternative Communication (AAC) devices, STS offers a convenient solution. By calling 711 and requesting STS, AAC users can connect with a communication assistant who understands their unique needs. The assistant assists in making calls in a three-way calling environment, ensuring the AAC user remains in control of the conversation. STS also provides opportunities for speech-language pathologists to teach individuals how to use the service, potentially allowing for reimbursement through medical insurance.
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