SmartBot360, based in Riverside, CA, specializes in developing AI-powered chatbots tailored exclusively for the healthcare industry. By leveraging real patient interactions, the platform enhances understanding and effectiveness in patient engagement, aiming to reduce call center workloads and improve service efficiency.
With features such as pre-visit planning, SMS follow-ups, and integration capabilities with various healthcare apps, SmartBot360 focuses on delivering a seamless patient experience. Their advanced AI technology is designed to respond accurately to patient inquiries, even when patients deviate from scripted prompts, ensuring that users receive timely and relevant information.
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