SmartAction LLC is a leading customer service technology company based in El Segundo, CA. With over 21 years of innovation, they specialize in providing AI-powered solutions that enhance customer experiences and streamline high-volume inquiries. Their virtual agents, powered by conversational AI and intent-building processes, offer quick and effective solutions, reducing wait times and lowering costs for businesses across various industries.
SmartAction's cutting-edge technology leverages natural language understanding, natural language generation, and multi-lingual support to ensure scalability, accuracy, and seamless integration across different channels. Their unique intent-building methodology tailors virtual agents to specific industry requirements, delivering exceptional performance and personalized customer interactions. Trusted by leading brands, SmartAction's solutions empower businesses to provide superior customer support through voice, chat, and SMS, achieving operational savings and enhancing overall customer satisfaction.
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