Silicon Valley Reservations, 360 22nd St, Oakland, CA 94612, US

Topaz Hotel Services has been a trusted hotel partner since 1986, specializing in increasing revenue through outstanding call handling and technology services. As a virtual reservations department and contact center, Topaz offers on-demand reservation sales associates who provide full or supplemental reservation department services, allowing on-site teams to focus on in-house guests while ensuring callers receive exceptional customer experiences. With a team available 24/7, Topaz ensures that future guests can reach a friendly and professional associate at any time to answer their calls and close the sale. Their trained associates form genuine connections with callers and are incentivized to turn calls into sales, resulting in an impressive average conversion rate of 72% of bookable calls. Working at Topaz brings joy to their associates, as they have the opportunity to help people every day and make guests feel excited and relieved about their stay.Generated from the website

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