Mindtouch, based in San Diego, CA, offers a range of AI-driven solutions designed to enhance customer experiences and streamline business operations. Their Enlighten AI suite includes tools such as Copilot for contact center employees, Autopilot for customer self-service, and Actions for CX leaders, all aimed at delivering friction-free interactions and optimizing workforce engagement.
With a focus on industries like healthcare, retail, financial services, and more, Mindtouch helps businesses transform experiences with AI, boost customer loyalty, drive digital transformation, and increase operational efficiency. Their innovative cloud platform and comprehensive CX offerings cater to a variety of business initiatives, providing actionable insights and tools to empower employees and elevate customer satisfaction.
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