Sullivan/Luallin, Inc is a leading patient experience company based in San Diego, CA, with over 40 years of expertise in assessing and improving patient satisfaction. They partner with clients to offer actionable strategies for enhancing service quality and managing the care experience. With a robust database of over 1.8 million patient responses, covering more than 42 specialties, Sullivan/Luallin Group provides flexible survey distribution methods, real-time feedback, and easy-to-read reports to help healthcare organizations elevate health outcomes, increase retention, and boost referrals. Going beyond surveys, Sullivan/Luallin Group also offers insider engagement surveys to measure workplace factors that impact patient satisfaction, referring physician surveys to assess patient feedback and market practices, and mystery shopping programs to gain additional insights into the patient experience. Their comprehensive training and coaching programs, including clinician seminars and shadow coaching, focus on improving clinician-patient communication and enhancing the provider-patient relationship. Sullivan/Luallin Group is dedicated to helping healthcare organizations achieve excellence in patient satisfaction and overall care delivery.Generated from the website

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