Farlon, based in Palo Alto, CA, has been a trusted provider of call center solutions since 1998, specializing in Cisco UCC Agent Desktop software. Their innovative approach focuses on maximizing efficiency by equipping all agents and attendants with intuitive tools for optimal performance.
With a commitment to enhancing customer experience, Farlon collaborates closely with Cisco UCC system integrators and resellers to deliver comprehensive solutions. Their unique software intelligently manages agent and attendant desktops, ensuring quick access to essential information for seamless operations.
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