Convoy Inc is a San Francisco-based company that offers IT support services through its platform, Techmate. Designed to meet the demands of the modern workforce, Techmate provides on-demand access to trusted professionals, reducing costs by 50% compared to working with contractors and 80% compared to hiring full-time staff. With a nationwide network of highly-vetted technicians, Techmate ensures quality and expertise in resolving IT issues, while its dashboard empowers IT managers to efficiently manage remote and satellite offices.
By moving IT departments from a capital expenditure (cap-ex) model to an operational expenditure (op-ex) model, Techmate enables organizations to expand their IT footprint and expertise while maintaining total control over their distributed network. With a focus on customer satisfaction and a 97% IT resolution rate, Techmate is the go-to solution for businesses looking to supplement their IT support in a cost-effective and efficient manner.
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