J.L. Morgan and Associates, based in Birmingham, AL, is a leading provider of comprehensive survey services aimed at transforming the patient experience in real-time. With a team of specialized surveyors and managers, they conduct a range of surveys including HCAHPS, HHCAHPS, OAS CAHPS, Patient Satisfaction, Employee Morale, Discharge Outcome, OAS Discharge Outcomes, Behavioral Health Discharge Outcomes, and Culture of Safety surveys, ensuring the highest quality of care for their client hospitals.
As a CMS-approved survey vendor, J.L. Morgan and Associates utilizes telephone mode for conducting surveys and produces real-time data on patient satisfaction for their client facilities. With a commitment to providing fast and accurate results, they offer customized surveys and keep their clients informed through their blog, which covers the latest news, updates, and developments in the company.
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